Submenu: STH Home | Mission Home | Account Management | Parking and Transportation | Arena Info | Feedback | STH Benefits | ticketExchange | B2B Directory
Log In Here!
Forgot Password?


Moscow Tickets Step by Step Guide

Step by Step Guide

The wait is over. Your Miami HEAT 2010-11 schedule is finally here! We are thrilled to experience the most anticipated season in HEAT history with our most loyal fans. Continue to read below for information on the schedule, season parking passes, and more!

2010-11 Miami HEAT Schedule

As a HEAT Season Ticket Holder, you own the hottest ticket in the sports universe! Featuring the most talked-about roster in recent NBA history, every HEAT home game will have a playoff-like electric atmosphere. The historic home schedule tips off Friday, October 29, against the Orlando Magic. The countdown is on!

Please click here to view the entire 2010-11 regular season HEAT schedule. Read the press release here.


Season Parking Passes Now Available through Miami Parking Authority

We have partnered with the Miami Parking Authority to offer season parking passes for all 2010-11 home games, including potential playoff games. For more information on season parking passes, please click here or contact the Miami Park Authority at (305) 373-6789, ext. 245.


Frequently Asked Season Ticket Holder Questions

With the excitement surrounding the team, we have been receiving inquiries from Season Ticket Holders on a variety of topics. Below are samples of some of our frequently asked questions, find all of the answers here.

Q: When will I have access to my season tickets?

A: You will be able to access your tickets through your online account approximately a week before the first preseason home game. Comprehensive instructions on how to use your online account will be sent to you well in advance of your tickets being activated. Please note that your tickets will not be available online if your account is not in “good standing”, i.e. up to date with its payment schedule.

Q: How can I purchase extra tickets to a Miami HEAT game?

A: Before individual game tickets go on sale to the public, we will have an exclusive individual game presale for Season Ticket Holders. Due to demand, tickets will be limited and available on a first-come-first-serve basis. You can expect more information regarding this opportunity via e-mail within the next few weeks.




You do not have the correct version of the Flash Player Plugin. Click here to get it.








Kenny Jones
Manager, Season Ticket Services & Retention
Your HEAT Service Manager:
Call Kenny: (786)-777-4278
E-Mail Kenny:
kjones@heat.com
Kathy De Lorenzo
Sr. Account Service Manager
Your HEAT Service Manager:
Call Kathy: (786)-777-4234
E-Mail Kathy:
kdelorenzo@heat.com
Jerrett Burke
Sr. Account Service Manager
Your HEAT Service Manager:
Call Jerrett: 786-777-4305
E-Mail Jerrett:
jburke@heat.com
Aneisha Johnson
Account Service Manager
Your HEAT Service Manager:
Call Aneisha: (786)-777-1124
E-Mail Carlos:
ajohnson@heat.com
Carlos Santa Cruz
Season Ticket Service Representative
Call Carlos: (786)-777-4233
E-Mail Carlos:
csantacruz@heat.com
Stephen Codallo
Season Ticket Service Representative
Call Stephen: (786)-777-4273
E-Mail Stephen:
scodallo@heat.com
Danielle Kirsner
Season Ticket Service Representative
Call Danielle: (786)-777-4279
E-Mail Danielle:
dkirsner@heat.com